Each year, the Office of Colorado’s Child Protection Ombudsman (CPO) responds to over a thousand complaints from foster parents, respondent parents, services providers, youth, and many others involved in the Colorado child protection system. Each of these groups call because they are struggling to understand and successfully navigate the state’s complex child protection system. This presentation will present the most common questions, misconceptions, and frustrations we hear from children, families, and providers across the state and how the CPO assists citizens in resolving their concerns. The session will begin with an overview of the CPO’s history, authority, and operating procedures. Additionally, we will discuss how citizen complaints provide a deep understanding into the effectiveness of child protection system and how the CPO uses this information to create systemic and legal change.

Date: November 13, 2024
Time: 11:30
Location: Zoom